Answers 24/7, in French
A welcome in your garage’s name, with your introductory message and the voice you choose. Even outside your opening hours.
The AI receptionist for garages
How many customers do you lose when no one answers?
Kawlya answers your calls, qualifies requests and books appointments directly in your calendar.
Your receptionist, always available
Your workshop gets on with the work.
Kawlya handles the rest.
- Books, reschedules and cancels appointmentsBased on your availability, opening hours and resources.
- Sends appointment reminders by SMSOn every plan. Confirmations with Pro and Business.
- Keeps customers informed about their vehicleKawlya checks the status recorded by your workshop.
- All your activity in one placeCalls, appointments, quote requests and callbacks to handle.
From €390/month
300 minutes included · −20% with annual billing
Get started with Kawlya
14-day money-back guarantee · Sign up online
Answers 24/7
A French-language welcome in your garage’s name
Qualifies every request
Service, quote, emergency, callback…
Books in the calendar
Your time slots update automatically
BodyworkQuoteMOT testServiceTyres
02 — THE PROBLEM
Every missed call is a vehicle that goes to a competitor.
While you work on vehicles, calls build up, your mechanics are interrupted and appointments are lost every day.
Missed calls
Customers hang up when no one answers.
Mechanics interrupted
The workshop loses time to repeated calls.
Lost appointments
Requests never become bookings.
A typical day simulation
Demo data14Missed calls
23Mechanic interruptions
9Lost appointments
Recent calls
- 06 21 34 56 7809:12Missed
- 07 45 67 89 0109:47Missed
- 06 98 76 54 3210:15Missed
- 07 89 12 34 5611:02Answered
Estimated lost revenue
€2,250
Illustrative example: 9 lost appointments with a hypothetical €250 average order value.
Every unanswered call is an opportunity your competitor can win.
03 — THE VALUE
A receptionist costs you a salary.A missed call costs you a customer.
Comparison criteria
Human receptionist
Kawlya
Availability
Your reception hoursto suit your organisation
24/7within your plan’s minute allowance
Budget
An employeeto suit your organisation
From €390per month, 300 minutes included
Appointments
Managed by your teamwhile handling calls
Managed by voicebook, reschedule, cancel
Follow-up
To organiseby your team
SMS remindersincluded with every plan
Set-up
Recruitment and trainingto suit your needs
OnlineFrench number active in minutes
Availability
Human receptionist
Your reception hoursto suit your organisation
Kawlya
24/7within your plan’s minute allowance
Budget
Human receptionist
An employeeto suit your organisation
Kawlya
From €390per month, 300 minutes included
Appointments
Human receptionist
Managed by your teamwhile handling calls
Kawlya
Managed by voicebook, reschedule, cancel
Follow-up
Human receptionist
To organiseby your team
Kawlya
SMS remindersincluded with every plan
Set-up
Human receptionist
Recruitment and trainingto suit your needs
Kawlya
OnlineFrench number active in minutes
Kawlya handles repetitive calls, relieves your workshop and protects your revenue.
Get started with Kawlya14-day money-back guarantee
STEP 1/4
Anatomy of a call.
From the first call to a confirmed appointment, follow the journey as you scroll. You can also listen to a sample call in French.
0:000:00
- 1
The customer calls
Kawlya answers straight away.
- 2
Kawlya understands
She recognises the customer and identifies their request.
- 3
The time slot is checked
Kawlya checks the garage’s actual availability.
- 4
The appointment is booked
Calendar updated and team notified. SMS confirmation with Pro and Business.
Appointment bookedCalendar updatedTeam notified
05 — FEATURES
From the first question to a confirmed appointment.
Kawlya knows your services, their durations and your availability. She never offers a time slot you cannot honour.
Manages appointments by phone
Booking, rescheduling or cancellation: Kawlya checks your availability, resources and closing days, without overbooking.
Recognises your customers and their vehicles
The phone number finds the customer, their model and registration plate. A new customer and their vehicle are recorded during the call.
Answers “is my car ready?”
Kawlya checks the repair status updated by your garage. The customer is also notified by SMS when you mark the vehicle as ready.
Collects quote and callback requests
Vehicle, mileage, requested work: the quote request reaches you by email. If Kawlya cannot help, your team receives a callback request.
Gives you a clear view of activity
Calls, appointments, conversion and busy hours. Find pending requests and your usage from your phone too.
06 — AUTOMATIC FOLLOW-UP
After the call, Kawlya keeps going.
SMS reminders on every plan, confirmations with Pro and Business, vehicle tracking and a mobile-friendly dashboard.
01
SMS confirmation
With Pro and Business, an SMS follows the creation, change or cancellation of an appointment.
KKawlya
Hello Mr Thomas Leroy,
your appointment at Garage Montaigne Auto is confirmed.
Tuesday 13 May at 14:30
Full service
12 rue des Ateliers, 37000 Tours
See you soon, the Kawlya team
02
Appointment reminder
On every plan, the customer receives an SMS reminder before their visit.
09:41Monday 12 May
KKawlyanow
Reminder: Hello Mr Thomas Leroy, your appointment at Garage Montaigne Auto is tomorrow at 14:30 for a full service.
03
Vehicle ready: automatic SMS
Mark the repair as complete in the dashboard and the customer is notified.
KKawlya
Hello Mr Thomas Leroy,
your vehicle at Garage Montaigne Auto is ready.
You can collect it from 17:30.
See you soon,
the Kawlya team
04
Your activity at a glance
Calls, appointments, customers to call back and quote requests in one queue.
Kawlya
Overview
128Calls handled
42Appointments booked
32.8%Conversion
Recent activity
- Thomas LeroyAppointment booked
- Sophie MartinConfirmed
- Unknown callerCall back
- Julien BernardAppointment booked
- Claire DuboisIn progress
Appointments this week
Illustrations with example data.
Fewer forgotten appointments
Automatic reminders reduce no-shows and wasted time.
Requests to handle are grouped together
Find quotes and customers to call back in your dashboard.
Your activity becomes clear
Track incoming calls, bookings, conversion and busy hours.
07 — OUR PLANS
A plan for the pace of your workshop.
The same foundations for every garage, with a call volume suited to you. A 14-day money-back guarantee on every plan.
Pay monthly, or save 20% with annual billing.
Starter
€390/ month
Billed every month.
Manage or cancel from your dashboard.
€3,744/ year
That’s €312/month.
Billed once a year.
300 minutes / month
Around 100 3-minute calls.*
- 1 French phone number
- 10 services
- 10 resources (lifts / mechanics)
- Appointment reminders by SMS
- SMS confirmations available with Pro and Business
- AI setup assistant included**
Additional minutes, only when enabled: €0.20/min.
Choose Starter14-day money-back guarantee
For an active workshop
Pro
€490/ month
Billed every month.
Manage or cancel from your dashboard.
€4,704/ year
That’s €392/month.
Billed once a year.
800 minutes / month
Around 270 3-minute calls.*
- 1 French phone number
- 20 services
- 20 resources (lifts / mechanics)
- Appointment reminders by SMS
- SMS confirmations: creation, change, cancellation
- AI setup assistant included**
Additional minutes, only when enabled: €0.15/min.
Choose Pro14-day money-back guarantee
Business
€990/ month
Billed every month.
Manage or cancel from your dashboard.
€9,504/ year
That’s €792/month.
Billed once a year.
2,000 minutes / month
Around 670 3-minute calls.*
- 1 French phone number
- Unlimited services
- Unlimited resources (lifts / mechanics)
- Appointment reminders by SMS
- SMS confirmations: creation, change, cancellation
- AI setup assistant included**
Additional minutes, only when enabled: €0.12/min.
Choose Business14-day money-back guarantee
You stay in control of overages.
Alerts notify you at 80% and 100% of your usage. By default, once included minutes are used, the line announces temporary unavailability until the first of the following month.
You can enable additional minutes to keep receiving calls. They are billed separately on the first of the following month, at your plan’s rate.
Included with every plan
Your French-language receptionist
24/7, voice choice and personalised welcome.
Your appointments in sync
Google Calendar and Outlook, both ways.
Your connected tools
Zapier, Make, API and webhooks included.
Your AI assistant included
Configure your garage in plain language.
* Indicative estimate for 3-minute calls. The plan is counted in minutes and renews every month, including with annual billing.
** The dashboard AI assistant is included within your plan’s limits. Its usage and any additional charges are available in the dashboard.
08 — INTEGRATIONS
Kawlya integrates with your tools.
Google Calendar and Outlook stay synchronised both ways. For your other tools, use Zapier, Make, the API and webhooks.
Kawlya
Your calls and appointments
Your calls and appointments
Your connectors
Zapier · Make · Webhooks
Zapier · Make · Webhooks
Your applications
Calendars and business tools
Calendars and business tools
Google Calendar and Outlook: direct two-way synchronisation. Other tools: connections to configure through Zapier, Make, the API or webhooks.
Your appointments stay in sync
Every change is automatically reflected in your calendars.
Your tools communicate with each other
Useful information reaches your team without manual work.
No more duplicate entry
Data captured by Kawlya is automatically sent to the relevant tools.
09 — GETTING STARTED
Your garage, ready to answer.
- 01
Create your account
Choose your subscription and open your dashboard from a computer or phone. Nothing to install.
- 02
Choose a number & voice
Activate a French number in minutes. Use it straight away or follow the guide to forward your current line.
- 03
Configure with the AI assistant
Describe your garage in plain language: services, opening hours, lifts and mechanics. The assistant helps you complete the settings.
10 — FREQUENTLY ASKED QUESTIONS
Not sure yet? That’s normal.
How do the first 14 days work?
Sign up online and pay for your subscription to start using Kawlya. If the service is not right for you, you can cancel within the first 14 days for a refund.
What is the benefit of annual billing?
Annual billing saves you 20% compared with 12 monthly payments. It is paid in one instalment, and included minutes renew every month. The 14-day money-back guarantee also applies to annual billing.
Is the French really natural?
Kawlya welcomes your customers in French, in your garage’s name. You choose her voice and personalise her introduction. If a call drops and the customer calls back, she picks up where the conversation left off.
I already use Google Calendar or Outlook.
Kawlya syncs with Google Calendar and Outlook: she reads your real availability and writes appointments directly to your calendar, with no duplicate entry.
Will it replace my receptionist?
Kawlya handles routine requests: appointments, vehicle availability and quote requests. If she cannot help, she records a callback request and notifies your team. Your team calls the customer back; the call is not transferred.
What happens with my phone number?
Choose a French number in the dashboard, active in minutes. You can share it with customers or forward your current line to it. Guides are available for Orange, SFR, Bouygues, Free and business lines.
What happens if I use all my minutes?
You are notified at 80% and 100%. By default, the line announces temporary unavailability until the first of the following month. You can choose to enable additional minutes, billed separately at your plan’s rate. No paid phone overages without enabling them.
Which SMS messages are included in my plan?
Appointment reminders are available on every plan. Creation, change and cancellation confirmations are reserved for Pro and Business. Messages can display your garage name as the sender.
Your turn to get started
Your next call deserves an answer.
Create your account, choose your plan, and configure Kawlya at your own pace. Everything happens online.
14-day money-back guarantee
You pay when you sign up. If Kawlya is not right for you, cancel within the first 14 days for a refund.
Get started with Kawlya
Annual billing: save 20%.
12 — YOU STAY IN CONTROL
Your garage. Your settings. Your follow-up.
Recording announced
When recording is enabled, a spoken consent message plays at the beginning of the call.
A searchable history
See who called, when, the outcome of the conversation, and the related appointment.
Usage you can see
Track your minutes and assistant usage, with alerts at 80% and 100%.
A subscription you control
Change plan or cancel directly from your dashboard.